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Optometry practice intake checklist

An optometry practice runs a clinical business and a retail business under one roof, and the accounting decision that matters most is whether they are separated. The items below make that separation possible.

This is what we ask for when a optometry practice comes on. Send what you have — nothing here is a prerequisite for starting. The list exists so we can tell you early what is missing rather than three weeks in.

1. Access and credentials

ItemWhy we need it
Accounting file — admin or accountant accessQuickBooks Online, Desktop, or whatever you run. We work in your file, not a copy.
Bank accounts — read-only access, all accountsOperating, savings, and any account the practice touches, including ones not currently in the books.
Credit cards used by the practiceBusiness and any personal card carrying practice expenses.
Merchant processor / payment portalDeposits net of fees never tie to production without this.
Payroll provider accessProvider compensation is the largest line we have to get right.
Practice management system — reporting accessRead-only is fine. This is how we reconcile clinical activity to the money.

2. Entity, history, and prior filings

ItemWhy we need it
EIN letter (CP-575 or SS-4)Confirms the filing entity before anything else is set up.
Formation documents and operating agreementOwnership percentages drive distributions and eventual valuation.
S-corp election (Form 2553), if applicableDetermines how owner compensation must be structured.
Business tax returns — prior two yearsOur starting point for normalized earnings.
Prior-year financial statementsTells us what the last preparer did and where they departed from accrual.
Trial balance and general ledger — prior 24 monthsThe raw material for the cleanup.
Chart of accounts exportUsually the first thing we rebuild.

3. Banking

ItemWhy we need it
Bank statements — prior 12 months, all accountsReconciliation from a known-good starting point.
Credit card statements — prior 12 monthsWhere uncategorized and personal spend usually hides.
Most recent completed reconciliationsTells us how far back the file is actually trustworthy.

4. Debt and leases

ItemWhy we need it
Loan agreements and amortization schedulesPrincipal is not an expense. Without the schedule your profit-to-cash bridge is guesswork.
Equipment financing agreementsCapital vs. operating treatment changes both the P&L and the balance sheet.
Real estate lease or mortgage documentsOccupancy cost is a core overhead benchmark.
Owner loans to or from the practiceFrequently misrecorded as income or expense.

5. Fixed assets

ItemWhy we need it
Depreciation schedule from your tax preparerSo book and tax depreciation stop diverging silently.
Equipment list with purchase dates and costFeeds the schedule and the eventual valuation.
Leasehold improvement detailOften expensed when it should be capitalized.

6. Payroll and compensation

ItemWhy we need it
Current payroll registerBaseline for provider and staff cost as a share of collections.
Employee roster with role and pay basisSalary, hourly, production, or contractor — each behaves differently.
Owner compensation history — salary and distributionsThe split determines what the practice actually earns without you.
Benefit and retirement plan documentsReal cost per employee, and a planning lever later.

7. Insurance

ItemWhy we need it
Professional liability / malpracticeCoverage and premium timing.
General liability, property, workers compensationStandard overhead lines we benchmark.
Business overhead or interruption coverageRelevant to the cash forecast.

8. Owner and related-party items

ItemWhy we need it
Personal expenses currently run through the businessWe are not here to judge. We do need to identify them so earnings can be normalized.
Related-party arrangementsBuilding owned by you or a family member, family on payroll, management fees between entities.

9. Getting it to us securely

This part is not optional.

ItemWhy we need it
Use the secure link we send, not emailEverything here is either financial or protected health information. Email attachments are not an appropriate channel for it.
Business associate agreement signed before accessWe execute a BAA with every practice before we touch a system that contains patient or client records. Ask if you have not seen one.
Grant access rather than exporting where possibleRead-only access to your systems is safer than a file sitting in someone’s downloads folder, and it stays current.
Tell us who else has accessPrior bookkeepers, former staff, and old accountant logins should be reviewed and removed as part of onboarding.

10. Optometry specifics

The section a generalist intake leaves out.

ItemWhy we need it
Practice management / EHR access — RevolutionEHR, Crystal PM, OfficeMate, CompulinkExam volume and optical sales have to reconcile to the accounting.
Exam revenue split: vision plan vs. medical — trailing 24 monthsThese reimburse very differently for the same chair time.
Vision plan contracts and fee schedules — VSP, EyeMed, Davis, SuperiorWhat each plan actually pays after allowance.
Medical payer contractsMedical optometry is the most common under-developed revenue stream in the vertical.
Optical inventory — most recent physical count by vendor and price bandUsually the largest working capital position in the practice.
Frame vendor purchase commitments and minimumsObligations that constrain cash before you see them.
Contact lens direct-ship accounts and rebate programsRevenue that bypasses your inventory but still needs reconciling.
Outstanding annual supply ordersPaid in full, shipped across the year. That is deferred revenue.
Optical capture rate — exams delivered vs. eyewear purchasedThe single highest-leverage number in optometry.
Lab invoices — trailing 12 monthsMatched against materials revenue for true optical margin.
Diagnostic equipment detail — OCT, visual field, fundus imagingCapital assets with financing, not monthly expenses.
Lane count and scheduleUtilization against fixed clinical capacity.

Optometry intake checklist

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