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Dental practice intake checklist

Dental carries more equipment capital than any other practice type, collects from two sources with different behavior, and increasingly sells membership plans that are deferred revenue rather than income. The items below are the ones a generalist intake never asks for.

This is what we ask for when a dental practice comes on. Send what you have — nothing here is a prerequisite for starting. The list exists so we can tell you early what is missing rather than three weeks in.

1. Access and credentials

ItemWhy we need it
Accounting file — admin or accountant accessQuickBooks Online, Desktop, or whatever you run. We work in your file, not a copy.
Bank accounts — read-only access, all accountsOperating, savings, and any account the practice touches, including ones not currently in the books.
Credit cards used by the practiceBusiness and any personal card carrying practice expenses.
Merchant processor / payment portalDeposits net of fees never tie to production without this.
Payroll provider accessProvider compensation is the largest line we have to get right.
Practice management system — reporting accessRead-only is fine. This is how we reconcile clinical activity to the money.

2. Entity, history, and prior filings

ItemWhy we need it
EIN letter (CP-575 or SS-4)Confirms the filing entity before anything else is set up.
Formation documents and operating agreementOwnership percentages drive distributions and eventual valuation.
S-corp election (Form 2553), if applicableDetermines how owner compensation must be structured.
Business tax returns — prior two yearsOur starting point for normalized earnings.
Prior-year financial statementsTells us what the last preparer did and where they departed from accrual.
Trial balance and general ledger — prior 24 monthsThe raw material for the cleanup.
Chart of accounts exportUsually the first thing we rebuild.

3. Banking

ItemWhy we need it
Bank statements — prior 12 months, all accountsReconciliation from a known-good starting point.
Credit card statements — prior 12 monthsWhere uncategorized and personal spend usually hides.
Most recent completed reconciliationsTells us how far back the file is actually trustworthy.

4. Debt and leases

ItemWhy we need it
Loan agreements and amortization schedulesPrincipal is not an expense. Without the schedule your profit-to-cash bridge is guesswork.
Equipment financing agreementsCapital vs. operating treatment changes both the P&L and the balance sheet.
Real estate lease or mortgage documentsOccupancy cost is a core overhead benchmark.
Owner loans to or from the practiceFrequently misrecorded as income or expense.

5. Fixed assets

ItemWhy we need it
Depreciation schedule from your tax preparerSo book and tax depreciation stop diverging silently.
Equipment list with purchase dates and costFeeds the schedule and the eventual valuation.
Leasehold improvement detailOften expensed when it should be capitalized.

6. Payroll and compensation

ItemWhy we need it
Current payroll registerBaseline for provider and staff cost as a share of collections.
Employee roster with role and pay basisSalary, hourly, production, or contractor — each behaves differently.
Owner compensation history — salary and distributionsThe split determines what the practice actually earns without you.
Benefit and retirement plan documentsReal cost per employee, and a planning lever later.

7. Insurance

ItemWhy we need it
Professional liability / malpracticeCoverage and premium timing.
General liability, property, workers compensationStandard overhead lines we benchmark.
Business overhead or interruption coverageRelevant to the cash forecast.

8. Owner and related-party items

ItemWhy we need it
Personal expenses currently run through the businessWe are not here to judge. We do need to identify them so earnings can be normalized.
Related-party arrangementsBuilding owned by you or a family member, family on payroll, management fees between entities.

9. Getting it to us securely

This part is not optional.

ItemWhy we need it
Use the secure link we send, not emailEverything here is either financial or protected health information. Email attachments are not an appropriate channel for it.
Business associate agreement signed before accessWe execute a BAA with every practice before we touch a system that contains patient or client records. Ask if you have not seen one.
Grant access rather than exporting where possibleRead-only access to your systems is safer than a file sitting in someone’s downloads folder, and it stays current.
Tell us who else has accessPrior bookkeepers, former staff, and old accountant logins should be reviewed and removed as part of onboarding.

10. Dental specifics

The section a generalist intake leaves out.

ItemWhy we need it
Practice management access — Dentrix, Eaglesoft, Open Dental, CurveProduction and collections have to reconcile to the accounting every month.
Production and collections by provider — trailing 24 monthsThe collections-to-production ratio by provider is our first diagnostic.
Adjustment and write-off detail by categoryDistinguishes contractual adjustments from discounting, which are different problems.
Accounts receivable agingInsurance and patient balances age at very different speeds.
PPO participation list with fee schedulesWhat each plan actually pays against your fees, plan by plan.
Membership plan roster, terms, and enrollment datesWe carry the unearned balance as a liability. Most files book it as income on enrollment.
Hygiene schedule and hygienist compensationSo hygiene can be isolated as its own profit center.
Associate compensation agreementsWhether comp is on production or collections changes who carries collection risk.
Lab invoices — trailing 12 monthsBenchmarked as a share of collections.
Supply vendor statementsThe other half of the variable cost picture.
Unscheduled and pending treatment reportDiagnosed revenue that appears on no financial statement. Usually the largest recoverable number.
Operatory count and days in useRevenue per operatory tells you whether the buildout is earning its capital.

Dental intake checklist

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