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Veterinary practice intake checklist

Veterinary is the practice type where generalist bookkeeping fails most reliably, and inventory is why. The items below let us separate the two businesses you actually run.

This is what we ask for when a veterinary practice comes on. Send what you have — nothing here is a prerequisite for starting. The list exists so we can tell you early what is missing rather than three weeks in.

1. Access and credentials

ItemWhy we need it
Accounting file — admin or accountant accessQuickBooks Online, Desktop, or whatever you run. We work in your file, not a copy.
Bank accounts — read-only access, all accountsOperating, savings, and any account the practice touches, including ones not currently in the books.
Credit cards used by the practiceBusiness and any personal card carrying practice expenses.
Merchant processor / payment portalDeposits net of fees never tie to production without this.
Payroll provider accessProvider compensation is the largest line we have to get right.
Practice management system — reporting accessRead-only is fine. This is how we reconcile clinical activity to the money.

2. Entity, history, and prior filings

ItemWhy we need it
EIN letter (CP-575 or SS-4)Confirms the filing entity before anything else is set up.
Formation documents and operating agreementOwnership percentages drive distributions and eventual valuation.
S-corp election (Form 2553), if applicableDetermines how owner compensation must be structured.
Business tax returns — prior two yearsOur starting point for normalized earnings.
Prior-year financial statementsTells us what the last preparer did and where they departed from accrual.
Trial balance and general ledger — prior 24 monthsThe raw material for the cleanup.
Chart of accounts exportUsually the first thing we rebuild.

3. Banking

ItemWhy we need it
Bank statements — prior 12 months, all accountsReconciliation from a known-good starting point.
Credit card statements — prior 12 monthsWhere uncategorized and personal spend usually hides.
Most recent completed reconciliationsTells us how far back the file is actually trustworthy.

4. Debt and leases

ItemWhy we need it
Loan agreements and amortization schedulesPrincipal is not an expense. Without the schedule your profit-to-cash bridge is guesswork.
Equipment financing agreementsCapital vs. operating treatment changes both the P&L and the balance sheet.
Real estate lease or mortgage documentsOccupancy cost is a core overhead benchmark.
Owner loans to or from the practiceFrequently misrecorded as income or expense.

5. Fixed assets

ItemWhy we need it
Depreciation schedule from your tax preparerSo book and tax depreciation stop diverging silently.
Equipment list with purchase dates and costFeeds the schedule and the eventual valuation.
Leasehold improvement detailOften expensed when it should be capitalized.

6. Payroll and compensation

ItemWhy we need it
Current payroll registerBaseline for provider and staff cost as a share of collections.
Employee roster with role and pay basisSalary, hourly, production, or contractor — each behaves differently.
Owner compensation history — salary and distributionsThe split determines what the practice actually earns without you.
Benefit and retirement plan documentsReal cost per employee, and a planning lever later.

7. Insurance

ItemWhy we need it
Professional liability / malpracticeCoverage and premium timing.
General liability, property, workers compensationStandard overhead lines we benchmark.
Business overhead or interruption coverageRelevant to the cash forecast.

8. Owner and related-party items

ItemWhy we need it
Personal expenses currently run through the businessWe are not here to judge. We do need to identify them so earnings can be normalized.
Related-party arrangementsBuilding owned by you or a family member, family on payroll, management fees between entities.

9. Getting it to us securely

This part is not optional.

ItemWhy we need it
Use the secure link we send, not emailEverything here is either financial or protected health information. Email attachments are not an appropriate channel for it.
Business associate agreement signed before accessWe execute a BAA with every practice before we touch a system that contains patient or client records. Ask if you have not seen one.
Grant access rather than exporting where possibleRead-only access to your systems is safer than a file sitting in someone’s downloads folder, and it stays current.
Tell us who else has accessPrior bookkeepers, former staff, and old accountant logins should be reviewed and removed as part of onboarding.

10. Veterinary specifics

The section a generalist intake leaves out.

ItemWhy we need it
PIMS access — Cornerstone, AVImark, ezyVet, ImpromedInvoice-level activity has to reconcile to the accounting.
Revenue split: professional services vs. retail and pharmacy — trailing 24 monthsTwo businesses, two margins. Most books report one line.
Inventory — most recent physical count by category, with valuation methodPharmacy, diet, and retail behave differently and hold most of your cash.
Distributor accounts and statements — MWI, Covetrus, PattersonPurchasing patterns drive both margin and working capital.
Prescriptions written vs. filled in-houseCapture rate is your most direct measure of retail leakage.
Wellness plan roster, terms, and billing basisTwelve months of care owed. Service delivery is often front-loaded against even payments.
DVM production reports and compensation agreementsProduction against comp, doctor by doctor.
Controlled substance log and DEA registrationCompliance record we should know exists and is current.
Boarding, grooming, and daycare package balancesSold in advance, delivered later — another deferred obligation.
Expired and obsolete inventory write-off historyCash spent with no revenue behind it, rarely counted until someone counts it.
Equipment detail — imaging, dental, surgical, in-house labCapital and financing, separated from operating cost.
Exam room and surgical suite countUtilization against fixed capacity.

Veterinary intake checklist

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